Returns & Exchanges
All items must be
returned within 7 days
have no signs of wear or damage
in its original condition and packaging
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, a refund will be issued automatically via the payment method used to make the purchase. Please allow 3-5 business days for the amount to be issued back to you.
We offer exchanges for a different size (same product), if the size was not right for you. Please follow the same return policies when sending back your item.
To start a return or exchange, please contact us at firstname.lastname@example.org
The buyer is responsible for all return shipping fees.
Canada Post is experiencing ongoing delays and your return package may not make in time for your return cut-off date. But not to worry, we are happy to accept them as long as the parcel is handed over to carrier before the date.
Damages and issues
Please contact us immediately if your order has arrived damaged, or if you received the incorrect item, so that we can make it right.